HELP

HELP

How to Shop at www.naturenest-id.com

  1. Go to SHOP.
  2. Select the item you would like to buy, choose the quantity, click Add to Bag.
  3. Click Check Out when you are done shopping or click on shopping bag on the top right hand corner of the website.
  4. Click Proceed to Order to confirm your items.
  5. Check the box to agree on our Terms and Conditions.
  6. Select method of payment by Bank Transfer.
  7. Click on confirm your order. The bank information will be shown on the next page.

You will receive an order confirmation and order ID by e-mail once your order has been successfully transmitted. Please be advised that once an order has been placed, we are unable to cancel it.

 

Payment

We accept payment through Bank Transfer to our BCA Account:

BCA CV MITRA SEHAT JAYA

Acc No 0091766999

If payment has not been made within 24 hours from the order date, your order will be automatically cancelled.

After you made your bank transfer, you must confirm your payment through our website by clicking Payment Confirmation icon on the bottom of the home page. Submit your order ID and complete the form. You will receive your order on the next 2-3 business days from the day we receive the payment.

 

Shipping Information

Our shipments are based in 3 cities: Jakarta, Semarang and Surabaya. Your order will be shipped from the nearest delivery base to your city OR from the delivery base which still has a shipping quota on the day the products are shipped.

To determine the shipping fee, please add your selected items to your shopping bag and proceed to check out process. You will be able to view the shipping cost on the check out page.

We ship domestic packages via our trusted courier. Shipment of orders will be processed the next business day (Monday-Saturday) after we receive your payment. Your order should arrive at your address 2-3 days after we receive the payment.